What's up with Fujifilm ??

I thought I would look at the Fujifilm.ca site and see what I could find regarding my new Finepix S800. I have to say I was a little surprised to find that neither the Fujifilm Canadian nor American sites list the S800. I even sent an email to fujifilm Canada's support asking about this, but they never responded. So I called Fuji. The lady that picked up was surprised by the model I described. She wondered if I wasn't meaning the S8000 (I wish I had an S8000). I explained that I really had an S800. She never heard of it. Maybe I meant the S700. I explained this one has more megapixels thant S700. She put me through tthe techs. I learned that this meant I was transfered to a line where no one picks up, and you have to leave a message. Gee, thanks!